Shipping and Returns


For items not shipped directly from Lodi Alpacas, a 14-day return policy is in effect during which a customer may return an item that is undamaged, unworn, and unused with tags still attached. The brand will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed-upon 5 days of the item being received.  Customers must contact Lodi Alpacas with any requests for return, and Lodi Alpacas will provide return information.
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